At www.coollenn.shop, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal information. This policy outlines how we collect, use, and protect your data to ensure a seamless and secure shopping experience.
When you interact with our website, certain information is automatically logged, including your IP address, device type, browser version, and pages visited. This helps us optimize performance and troubleshoot technical issues. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect details like your name, email address, shipping information, and payment details—all necessary to fulfill your requests.
Your data enables us to process orders efficiently, notify you about shipment updates, and respond to customer inquiries. We also analyze browsing patterns to personalize recommendations—for instance, suggesting slingback heels or layered necklaces based on your preferences. Occasionally, we may use aggregated data to improve our marketing strategies or website functionality, always ensuring it doesn’t compromise your individual privacy.
Cookies help www.coollenn.shop remember your cart items, login status, and language preferences, making navigation smoother. Analytical cookies (like Google Analytics) track broader trends—such as popular product categories like maxi dresses or straw hats—without identifying individual users. You can manage cookie settings via your browser, though disabling them may limit certain features.
We employ industry-standard encryption (SSL/TLS) for all transactions and store sensitive data in secure, access-controlled environments. Regular security audits and staff training further minimize risks of unauthorized access. While no system is 100% immune to breaches, we promptly address vulnerabilities and notify affected users if necessary.
To deliver your orders, we share shipping details with trusted logistics partners like FedEx or DHL. Payment processors (e.g., Stripe, PayPal) handle transaction data independently, adhering to their own privacy policies. For marketing campaigns, we may use anonymized data with platforms like Meta or Google Ads, ensuring no personally identifiable information is leaked.
You have the right to access, correct, or delete your personal data stored with us. To exercise these rights or ask questions about this policy, email us at [email protected]. We aim to respond within 48 hours and will never charge fees for legitimate requests.
